- Omega's patient interaction solutions cover both inbound and outbound calling, using state-of-the-art predictive dialer that is dynamically scalable
- Currently over 110,000 inbound calls and 300,000 outbound calls are handled in a month
- Our people are trained to effectively manage patient queries and payment related work through cutting-edge Technology platforms
- Skilled clinical resources via the RN talent pool available in Manila
Get the most advanced Technology behind patient interaction solutions to work for you:
- LiveVox ACD/Dialer to provide inbound and outbound dialer support
- Cloud based solution with capabilities to provide on-demand scalable and IVR Inbound call infrastructure
- Skill based routing capability built into our Technology to enhance productivity