With globalisation since the early 90s’, there has been a remarkable shift in the way companies operate. More investments were made in sustaining the current businesses and efforts were made to scale them up. According to an independent study, in the late 1990s, there was considerable growth in the Information Technology and Business Process Outsourcing sectors in developing countries.This was driven by companies in the developed world who found it prudent to save costs by using lower cost resources,many a times from Tier II cities in India. Due to this many multinational companies were motivated to opt for and experiment with outsourcing high-end knowledge-based work. All these are factors indicative of an industry that is here to stay despite many an obituary written of the sector