Omega Healthcare to Expand, Hire 2.5K
The US-based healthcare BPO firm Omega Healthcare is on a hiring spree. According to its CEO Gopi Natarajan, the company's growth plan will see it adding more than 2.500 employees to the existing 10,500 plus workforce in South India during the next financial year.
"We have been seeing a compounded annual growth rate (CAGR) of 30% over the last five years and we expect to see the same kind of growth in the next three years too. This entails adding significantly to our manpower. We are planning to add 2,500 employees to our rolls in 2016-17 alone," Natarajan told Express.
Omega's hiring, with an eventual target of hitting 20,000 employees in India within the next five years, will be primarily from tier – 2 and 3 towns. Being the largest BPO employer in Tiruchy, Tamil Nadu, the company is planning to expand its Tiruchy complex while mulling a new facility in Vijayawada, Andhra Pradesh.
"These plans see us recruiting from the highly talented manpower pool available in tier – 2 and 3 towns in South India. While talent there might find it hard to perform in our voice based service platforms, that only comprises 30% of our business," Natarajan said.
Omega's plans are being driven by the rapidly growing healthcare sector in the US and the resulting opportunity to Indian healthcare BPOs. According to Natarajan, less than 20% of the opportunity is currently being utilised by Indian firms.
The company is also planning to train talent in the medical coding sector in India, which remains its core offering to American healthcare institutions along with revenue cycle management. Omega has already added around 1,000 persons to its workforce in India since September last year.
"Our eventual goal is to see doubling of manpower in India in the next three to five years to 20,000 plus and we will be hiring aggressively to achieve that goal and leverage the existing opportunity as the US healthcare sector grows," said Natarajan.
